PRIVACY NOTICE
Data Controller and Data Processor
Image Access Corp.’s business customers are the data controllers for most of the information that is entered into this application or that is shared periodically with Image Access Corp. employees to deliver services. This positions Image Access Corp. as the data processor for most information stored and processed by Image Access Corp. There are some pieces of information that are collected directly by Image Access Corp. to facilitate security, logging, and application performance. These items include IP address and behavior within the Image Access Corp. platform. For these pieces of information, Image Access Corp. acts as the data controller and processor. Additionally, Image Access Corp. employs a variety of technologies and partners that periodically act as sub-processors (detailed list below). If users have any questions or concerns about the processing and handling of their personal information, they may reach out to Image Access Corp. directly by email at security@imageaccesscorp.com.
Types of Data Collected
This application collects the following types of personal data: cookies, usage data (e.g., page and link clicks, time on page), email address, phone number, first name, last name, province, state, country, ZIP/Postal code, city, address, and company name.
Complete details on each type of personal data collected are provided in the dedicated sections of this Privacy Policy or by specific explanation texts displayed before the data collection.
This application may collect personal data that the user may freely provide, or, in case of usage data, collect when using this application.
Specific data is required for this application to provide services. If data is mandatory, it is noted throughout this application If this application specifically states that data is not mandatory, users are free to not share this data without consequences to the availability or the functioning of the service.
Users who are uncertain about which personal data is mandatory are welcome to contact Image Access Corp. at security@imageaccesscorp.com.
Any use of cookies–or other tracking tools– by this application serves the purpose of providing the service for which Image Access Corp. has been engaged, in addition to any other purposes described in the present document.
Mode, Place, and Methods of Processing the Data
Image Access Corp. takes appropriate security measures to prevent unauthorized access, disclosure, modification, or data destruction.
Data is processed using computers or tech-enabled tools, following organizational policies and procedures strictly related to the purposes indicated. In some cases, data may be accessible to Image Access Corp. employees involved with this application. Data may also be accessible to external parties appointed, if necessary, as data processors or sub-processors by Image Access Corp. External parties may include third-party technical service providers, hosting providers, and IT companies.
Legal Basis of Processing
Image Access Corp. may process personal data relating to users if one of the following applies:
In any case, Image Access Corp. will gladly help clarify the specific legal basis that applies to the processing, mainly whether the provision of personal data is a statutory or contractual requirement or a requirement necessary to enter into a contract.
Place
The data is processed at Image Access Corp.’s operating offices, hosting facilities, and, for some data, third-party sub-processors. The majority of data is stored and processed within the US. In some cases, data may be stored within Canada or the EU via third-party sub-processors.
Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about the processing of such transferred data, users can consult the section containing details about the processing of personal data. Users are entitled to learn about cross-border data transfers. If any such transfer occurs, users can find out more by checking the relevant sections of this document or inquiring directly with Image Access Corp.
Retention Time
Personal data is processed and stored for as long as required to fulfill the purpose for which it is collected.
Therefore:
Image Access Corp. may be allowed to retain personal information for a more extended period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Image Access Corp. may be obliged to retain personal data for a more extended period whenever required to perform a legal obligation or upon order of an authority.
Once the retention period expires, the user’s personal data will be securely deleted.
The Purposes of Processing
The data concerning the user is collected to allow Image Access Corp. to provide its services, as well as for the following purposes: analytics, user database management, managing contacts and sending messages, handling payments, interaction with external social networks and platforms, remarketing and behavioral targeting, contacting the user, displaying content from external platforms, hosting and backend infrastructure, interaction with live chat platforms, and spam protection.
Users can find further detailed information about such purposes of processing and the specific personal data used for each purpose in the respective sections of this document.
Detailed Information on the Processing of Personal Data
Personal data is collected for the following purposes and using the following services and third parties:
Analytics
The services contained in this section enable Image Access Corp. to monitor and analyze web traffic and can be used to keep track of user behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this application, to prepare reports on its activities, and to share the reports with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: cookies and usage data.
Place of processing: US – Privacy Policy
Google Tag Manager (Google Inc.)
Google Tag Manager is an analytics service provided by Google Inc.
Personal Data collected: cookies and usage data.
Place of processing: US – Privacy Policy
Contacting the User
Mailing List or Newsletter
By registering on the mailing list or for the newsletter, the user’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning the Image Access Corp. application. The user’s email address may also be added to this list due to signing up via this application, or after making a purchase.
Personal data collected: address, city, company name, cookies, country, email address, first name, last name, phone number, job role, province, state, usage data, and ZIP/Postal code.
Phone Contact
Users that provide their phone number might be contacted for commercial or promotional purposes related to this application.
Personal Data collected: phone number.
Contact Form
By filling in the contact form with their data, users authorize Image Access Corp. to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.
Personal data collected: address, city, company name, country, email address, first name, last name, phone number, job role, province, state, and ZIP/Postal code.
Displaying Content from External Platforms
This type of service allows users to view content hosted on external platforms directly from the pages of this application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when users do not use it.
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal data collected: usage data and various types of data as specified in the service’s privacy policy.
Place of processing: US – Privacy Policy. Privacy Shield participant.
YouTube Video Widget (Google Inc.)
YouTube is a video content visualization service provided by Google Inc. that allows this application to incorporate content of this kind on its pages.
Personal data collected: cookies and usage data.
Place of processing: US – Privacy Policy.
Handling Payments
Payment processing services enable this application to process payments by credit card, bank transfer, or other means. This application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable sending timed messages to the user, such as emails containing invoices or notifications concerning the payment.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Hosting and Back-End Infrastructure
This type of service has the purpose of hosting data and files that enable this application to run and be distributed. Additionally, these services provide the infrastructure to run specific features or parts of the application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the personal data is stored.
Microsoft Azure (Azure)
Azure is a hosting and backend service provided by Microsoft Inc.
Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: See the Azure privacy policy – Privacy Policy.
Managing Contacts and Sending Messages
This type of service makes it possible to manage a database of email contacts, phone contacts, or any other contact information to communicate with the user.
These services may also collect data concerning the date and time when the message was viewed by the user and when the user interacted with it, such as by clicking on links included in the message.
Spam Protection
This type of service analyzes the traffic of the Image Access Corp. website and the Image Access Corp. application, potentially containing users’ personal data, with the purpose of filtering it from parts of traffic, messages, and content that are recognized as spam.
User Database Management
This type of service allows Image Access Corp. to build user profiles by starting from an email address, a personal name, or other information that the user provides to this application and then tracking user activities through analytics features. This personal data may also be matched with publicly available information about the user (such as social networking profiles) and used to build private profiles that the Image Access Corp. can display and use for improving this application.
Some of these services may also enable sending timed messages to the user, such as emails based on specific actions performed on this application.
Selling Goods and Services Online
The personal data collected is used to provide the user with services or goods, including payment and possible delivery. The personal data collected to complete the payment may include the credit card information or the bank account used for the transfer, or any other possible means of payment. The kind of data collected by this application depends on the payment system used.
Further Information about Personal Data
The Rights of Users
Users may exercise certain rights regarding their data processed by Image Access Corp..
In particular, users have the right to do the following:
Details About the Right to Object to Processing
Where personal data is processed for the public interest, in the exercise of an official authority vested in Image Access Corp. or for the legitimate interests pursued by Image Access Corp., users may object to such processing by providing a ground related to their particular situation to justify the objection.
However, users must know that should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Image Access Corp. is processing Personal Data for direct marketing purposes, users may refer to the relevant sections of this document.
How to Exercise These Rights
Any requests to exercise user rights can be directed to Image Access Corp. through the contact details provided in this document (security@imageaccesscorp.com). These requests can be exercised free of charge and will be addressed by Image Access Corp. as early as possible and always within one month.
Cookie Policy
Cookies are only used for session management purposes and do not track, store or otherwise collect any user information beyond the scope of our application’s session handling needs.
Additional Information about Data Collection and Processing
Legal Action
Users’ personal data may be used for legal purposes by Image Access Corp. in court or the stages leading to possible legal action arising from improper use of this application or the related services. The users declare they are aware that Image Access Corp. may be required to reveal personal data upon request of public authorities.
Additional Information About Users’ Personal Data
In addition to the information contained in this privacy notice, this application may provide users with additional and contextual information concerning particular services or the collection and processing of personal data upon request.
System Logs and Maintenance
For operation and maintenance purposes, this application and any third-party services may collect files that record interaction with this application (e.g., system logs) using other personal data (e.g., IP Address) for this purpose.
Information Not Contained in This Notice
More details concerning the collection or processing of personal data may be requested from Image Access Corp. at any time. Users may use the contact information at the beginning of this document.
How “Do Not Track” Requests are Handled
This application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor “Do Not Track” requests, users should read their privacy policies.
Changes to This Privacy Notice
Image Access Corp. reserves the right to make changes to this privacy notice at any time by giving notice to users on this page and possibly within this application or–as far as technically and legally feasible–sending a notice to users via any contact information available to Image Access Corp. Users are strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed based on the users’ consent, Image Access Corp. shall collect new consent from the user where required.
Definitions and Legal References
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this application (or obtained by services employed in this application)can include: the IP addresses or domain names of the computers utilized, the Uniform Resource Identifier (URI) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the users’ browser and operating system, the various time details per visit (e.g., the time spent on each page within the application), and the information on the path followed within the application with particular reference to the sequence of pages visited, and other parameters about the device operating system or the users’ IT environment.
User
The individual using this application who, unless otherwise specified, coincides with the data subject.
Data Subject
The natural person to whom the personal data refers.
Data Processor
The natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller, as described in this privacy notice.
Sub-Processor
This refers to any additional third party who processes personal data on behalf of the data processor in fulfilling contractual obligations and services.
Data Controller
The person, public authority, agency, or other body that determines the purposes and means of processing personal data, including the security measures concerning the operation and use of this application.
This Application
The Image Access Corp. website, software solutions and supporting systems that collect and process the personal data of the user.
Service
The service provided by the Image Access Corp. platform or Image Access Corp. team.
European Union (EU)
Unless otherwise specified, all references made within this document to the European Union (EU) include all current member states to the European Union and the European Economic Area.
Cookies
Small piece of data stored on the user’s device.
Legal Information
This privacy notice has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy notice relates to the Image Access Corp. website, application, and supporting services unless otherwise stated within this document.
© Image Access Corporation
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