Modernizing Tax Processing for the State of Nevada
How the Nevada Department of Taxation is using ImageTrust to transform high-volume, paper-driven tax workflows. The Nevada Department of Taxation
A State’s Department of Human Services (DHS) is dedicated to improving quality of life for individuals and families through opportunities for independence and accountability in taxpayer resource management.
DHS partnered with us to implement ImageTrust, a solution for distributed and centralized capture, that enabled DHS to securely transform its capture infrastructure and extend web-based capture wherever necessary.
DHS faced inefficiencies caused by disparate document capture systems across counties and programs, leading to:
A cohesive solution was needed to unify document capture and ensure seamless data access across DHS programs statewide.
Browser-based; no desktop installation required
Centralized deployment and management
Easy-to-use interface reducing user training needs
High-security architecture with robust performance
Recognizes and indexes critical information
Automated workflows to minimize manual intervention
Unified capture and workflows enable faster application processing and improved citizen service delivery
User-friendly tools minimize
errors and improve data accuracy throughout processes
New capture jobs and document types are implemented 50% faster than with traditional solutions
Concurrent licensing model minimizes costs with no page or volume-based fees
“The extremely easy to understand interface of ImageTrust allowing users to capture and manage all types of documents, coupled with its ability to tightly integrate will all Line Of Business’ systems, made ImageTrust a natural choice when selecting a capture solution that could be leveraged across all DHS programs.”
– IT Director, DHS
How the Nevada Department of Taxation is using ImageTrust to transform high-volume, paper-driven tax workflows. The Nevada Department of Taxation
How a large financial services firm eliminated manual document handling, accelerated service delivery, and built an automated intake operation they
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